PRIVACY POLICY FOR NORTH TIDES EHF.
Introduction
At North Tides (www.northtides.is), we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you book guided tours with us in Iceland.
Information We Collect
We collect the following personal data when you interact with our website or book a tour:
Personal Identification: Names, email addresses, phone numbers, and nationality.
Booking Details: Your tour selection and related booking information.
Payment Information: Payment details provided during the booking process.
How We Use Your Data
Your information is used to:
Process and manage your tour bookings.
Process payments securely through our third-party partner, Bókun.
Communicate with you about your booking, updates, offers, or changes to our services.
Enhance your experience on our website by understanding how you use our services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve your browsing experience.
Remember your preferences.
Analyze website usage for service improvements.
By using our website, you consent to the use of these cookies in accordance with our Cookie Policy.
Third Party Services
To ensure a smooth booking and payment experience, we share your booking and payment details with Bókun, our trusted booking system partner. They process your data under their own privacy policies and in compliance with applicable data protection laws.
Legal Basis for Processing
We process your personal data based on:
Your consent.
The necessity to perform the contract for the tour services you have requested.
Compliance with legal obligations, including those under the General Data Protection Regulation (GDPR).
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. Your data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your Rights
Under GDPR, you have several rights regarding your personal data, including:
The right to access, correct, or delete your data.
The right to restrict or object to the processing of your data.
The right to data portability.
If you wish to exercise any of these rights, please contact us at info@northtides.is
International Transfers
If your personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information in line with GDPR requirements.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@northtides.is